Facebook, Your Word Of Mouth?
Have you ever thought what would happen if Facebook became your word of mouth for your services? Well, that is what we had in mind when we recently rolled out this new feature in YourAM. Imagine for a while that one of your new customers was so impressed with your services, he/she started telling his/her circle of friends online about it and it catches fire spreading from one person to another on Facebook. Get ready because we want to show you how you can do this on Facebook via YourAM. It might just be what you need to propel your business forward!
If you have not already signed up an account with YourAM, you need to do that right now. Go to our website and click on "Sign Up". If you are facing any problems with signing up, you might want to read our dummy guide first and follow the steps listed there.
Next, you need to update your Facebook email in your account profile under the "Account" tab in "My Profile". This Facebook email is the email that you used to sign up for Facebook or the current email you have selected as your primary contact. Remember to save your changes. The appointment booking tab on Facebook will only be successfully added if the email in your Facebook account matches a registered email on YourAM.
Next go to: http://apps.facebook.com/getyouram
Follow the simple two step instruction there to add our appointment booking tab to your Facebook account.
Step 1
The first step will require you to verify your Facebook account with your registered account on YourAM. If you are unable to verify your Facebook account with YourAM, it is because the email registered on Facebook cannot be found on YourAM.
Step 2
The second step is to add our booking tab to your Facebook profile. Make sure that you allow our application to have access to your Facebook information. Don't worry, we do not store any information about you or your contacts from Facebook. So there is no need to worry about privacy issues from us.
Once you have that done, a new tab named "Booking" will appear on your Facebook profile. You might also want to ensure that you set the permission for this booking tab to be available for everyone or just your friends via your Facebook application settings.
That is it. You are now ready to start accepting appointments with your Facebook contacts and allow others to spread the word for you! You can control your booking details from YourAM and it will be enforced on your Facebook booking tab just like YourAM booking page.
Now here comes the interesting part. How does the word of mouth happen? Well, a customer comes along and decides to book an appointment for one of your services. They fill in the simple form, selects the service, date and time. Clicks Book. Upon successfully booking an appointment, they will be asked if they want to post their booking details on their Facebook wall. If they agree, your company description along with the service they have booked will appear as a post on their wall telling all their Facebook contacts about your company and service.
If you think this is a great feature and knows of someone who may need it, please don't hesitate to recommend YourAM to them!
