The Future Of Appointment Scheduling

At Quadedge we are constantly thinking out of the box with the help of our users to try and deliver better technology innovations. We talk to people and listen to their scheduling needs to figure out where that fits into YourAM. We think that the future to appointment scheduling is not some crazy social appointment application. Rather, we think that the next leap forward to appointment management is automated integration with various widely used appointment software tools. An example is a new feature that we recently released that allows our business users to sync with Google calendar. You may be thinking so what is so innovative about that because it seems like every appointment tool does it.

Think about this, yes, almost all appointment tools have import features to allow you to sync your existing appointment data into their application. But this type of approaches to technology is a very closed model approach. The fact is that many tools have their core benefit that is not available in other tools. With YourAM, we do the opposite. We provide the option for you to sync your appointment data out to other tools at real-time.

Why do we think that this is the future of appointment scheduling?

YourAM is good at figuring out the requirements such as when, what and who should be scheduled for an appointment but Google calendar doesn't do that yet. Google calendar is good at managing individual and personal calendars. So instead of building closed standalone technologies, we decided to integrate them transparently. Now with this new feature, your contacts can be scheduling appointments with you and/or your staff through your booking page in YourAM. At the same time your synced Google calendar will be properly updated at real-time. You can manage all your business appointment needs with YourAM while still allowing your staff to benefit from the features in Google calendar.

In this case, we have loosely coupled both technologies together enhancing the benefits of both software tools. The result is a big win for the end users. They now can enjoy both technologies without being forced to choose on one. YourAM has effectively gelled business appointment requirements and make it work seamlessly with personal calendars. We are excited about other possible integrations that we could tap on to network many other tools to make appointment scheduling a truly automated task.

One of our core product vision as explain in our previous article is to unify this fragmented appointment management market of technology silos. We are excited to finally be able to take steps towards fulfilling that vision.